Course fees are fully refundable if cancellation notification is provided 30 business days in advance of course dates; 50% will be refunded for notification of at least ten business days. Cancellation requests received for less than 10 business days in advance of the starting course date will be invoiced for the full course cost. In the event that you cannot attend a confirmed class and need to transfer to a later date, it is appreciated that you give the same advance notice as contained in the terms of our cancellation policy above. As a courtesy, one transfer request will be provided per individual. A replacement course date must be selected within 6 months of the original course date. Second transfer requests will be denied.
With notice, TLUX Software reserves the right to cancel courses within ten business days of the session start date. Upon cancellation, registrants will receive full refund of course fees.
TLUX makes every effort to avoid course cancellations, but reserves the right to cancel courses prior to ten (10) business days of the planned start date. In cases where courses must be cancelled, registrants will be notified of the cancellation and every effort will be made to reschedule registrations.